At Magazine World, we approach every detail with care—from the acid-free tissue wrapping your order to the integrity of our service. We understand that the journey of a carefully chosen item, much like the discovery of a rare publication, should be thoughtful and seamless from arrival to aftercare. Our policies are designed with this principle in mind.
Shipping Information
We are proud to serve a global community of discerning readers and collectors. Please note, we are currently unable to ship to select regions in Asia and a few remote areas.
Order Processing
All orders are processed with care within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is on its way.
Shipping Methods & Timelines
We offer two curated shipping options to suit your needs:
- Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery typically occurs within 10-15 business days after dispatch.
- Free Shipping: Available on orders over $50, shipped via EMS. Delivery typically occurs within 15-25 business days after dispatch.
Please note that these timelines are estimates and may be affected by factors beyond our control, such as customs processing.
Returns & Exchanges Policy
We gladly accept returns and exchanges for most items within 15 days of your receipt of the order. To be eligible, items must be in their original, unused, and resalable condition, with all original packaging and tags intact.
The Return & Exchange Process
To initiate a return or exchange, please follow these steps:
- Contact Us: Within 15 days of receiving your order, please email our team at [email protected] with your order number and details about the item you wish to return or exchange.
- Receive Instructions: We will respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and detailed instructions for shipping your return.
- Ship Your Item: Carefully package the item in its original condition and packaging. Include the RMA number clearly on the package and ship it to the address provided. We recommend using a trackable shipping service, as you are responsible for the item until it reaches us.
- Inspection & Completion: Once we receive and inspect the returned item, we will notify you via email about the approval or rejection of your refund or exchange.
Please Note: Original shipping fees are non-refundable. For exchanges, we will cover the standard shipping cost to send the replacement item to you. If you choose a faster shipping method, the difference in cost will be your responsibility.
Refunds: Timing & Method
Upon approval of your return, your refund will be processed, and a credit will be automatically applied to your original method of payment.
- Timing: Please allow 5-10 business days for our team to process the refund, plus additional time for your bank or credit card company to post it to your account. You will typically see the refund within 10-15 business days from our approval notification.
- Method: Refunds are issued only via the original payment method used for the purchase (Visa, MasterCard, JCB, or PayPal). We cannot issue refunds to a different card or account.
For approved exchanges, we will ship your replacement item according to your selected shipping method.
Questions & Assistance
Our team is here to help you through this process. For any questions regarding our Shipping, Returns & Exchanges policy, please contact us at:
Email: [email protected]
Postal Address:
Magazine World
Attn: Returns Department
511 Norton Avenue
Nashville, TN 37207 USA
We appreciate your trust in Magazine World and are committed to ensuring your complete satisfaction, honoring the same care we put into curating our collection of books, magazines, and selvedge goods.
